Terms and Conditions – Shifting Vala

Last Updated: 2/16/2026

Welcome to Shifting Vala. These Terms and Conditions govern your use of our website and services, including Packers and Movers, Car Transport, and Bike Transport services. By booking our services or using our website, you agree to follow these terms.

1. Service Agreement

When you book a service with Shifting Vala, you agree to provide correct details such as:

• Name and contact information
• Pickup and delivery address
• Type of goods or vehicle
• Preferred moving date

Providing incorrect information may affect pricing and service quality.

2. Pricing and Payment

• Prices are based on distance, volume, type of goods, and service selected.
• Final charges may vary if actual items differ from declared items.
• Advance payment may be required to confirm booking.
• Full payment must be completed before delivery (unless agreed otherwise in writing).

We do not have hidden charges. All costs will be explained before confirmation.

3. Cancellation and Rescheduling

• Cancellation must be informed at least 24 hours before the scheduled date.
• Advance payment may be non-refundable in last-minute cancellations.
• Rescheduling depends on vehicle and team availability.

4. Customer Responsibilities

Customers must:

• Pack personal valuables like cash, jewelry, and important documents separately.
• Inform us about fragile or high-value items in advance.
• Ensure proper access for loading and unloading (parking, lift access, etc.).

Shifting Vala is not responsible for items packed by the customer without informing us.

5. Transit Time

Delivery time depends on distance, route, weather, traffic, and other conditions.
We provide an estimated timeline, but delays due to unforeseen circumstances are not under our control.

6. Insurance and Liability

• Basic transit safety is maintained during transport.
• Insurance (if opted) covers damage as per insurance company terms.
• Claims must be reported within 24 hours of delivery.
• We are not responsible for natural disasters, accidents, riots, strikes, or events beyond our control.

7. Prohibited Items

Customers must not transport:

• Illegal goods
• Explosive or hazardous materials
• Flammable chemicals
• Perishable items

If such items are found, the booking may be cancelled without refund.

8. Website Usage

All content on this website belongs to Shifting Vala.
You may not copy, reproduce, or misuse website content without permission.

9. Limitation of Liability

Shifting Vala shall not be liable for:

• Loss caused by incorrect information provided by the customer
• Minor scratches or wear during normal handling
• Delays caused by traffic, weather, or government restrictions

10. Changes to Terms

Shifting Vala may update these Terms and Conditions at any time.
Updated terms will be posted on this page with a new effective date.

11. Contact Information

For any questions regarding these Terms and Conditions, contact:

Shifting Vala
Website: https://shiftingvala.com
Email: shiftingvala@gmail.com
Phone: +91 895001929